Finchley Kitchens is the trading name for AMA Interiors Ltd and will be used for the T&C’s below
Finchley Kitchens sell goods and/or services on the following terms: Nothing in these terms affects your statutory rights as a consumer. Any variations to these terms must be agreed in writing (but not by email). Finchley Kitchens may change these terms & conditions at any time without any prior notice. By purchasing goods and/or services you accept the terms & conditions as stated below.
- Errors and Mis-descriptions
Occasionally errors can occur in descriptions or pricing of products. We therefore reserve the right where there has been an obvious error to cancel the contract by written notice or email to you, and to offer you the choice of a full refund (including delivery) or an exchange for the correct product and price or nearest equivalent.
- Price
The price of goods can vary from time to time without notice at Finchley Kitchens’ discretion. All prices quoted shall be valid for 14 days from the date of quotation. The quoted price is exclusive of any applicable VAT or any other taxes unless otherwise stated. Any applicable VAT or other taxes are to be paid by the customer to Finchley Kitchens. Finchley Kitchens shall not be responsible for and also reserves the right to pass on to the customer any handling, storage, transportation, packaging, delivery, transit insurance or installation charges, costs and other expenses incurred in delivering the goods to the customers address or to pass on any increase in those costs of delivery over and above that already quoted. If delivery is delayed by the customer or the customer is unable to take delivery of the goods for any reason then Finchley Kitchens is entitled to invoice the customer for the costs of attempted delivery or installation.
- Payment
You must pay the purchase price on placing the order unless another payment schedule has been agreed in writing between Finchley Kitchens and the customer.
- Delivery
Any times or dates quoted for delivery are approximate only and Finchley Kitchens shall not be liable for any loss, damage, cost or expense resulting from any delay in advance of the quoted delivery time or date. Unless otherwise agreed in writing by the parties. Customers have the right to inspect the goods and inform Finchley Kitchens within 24 hours if they have any complaints in relation to the quality or quantity of the goods. Claims for shortages or visible damages to goods must be reported to the driver on delivery and any claims for visible damages or shortages will not be entertained once they have been signed for in full. Replacements for any damages or shortages reported can take up to six weeks to arrive. Finchley Kitchens will not be responsible for any delays. All goods will be delivered to your home address unless otherwise notified in writing.
- Storage
The goods ordered will be kept in storage by Finchley Kitchens for no longer than two weeks from the agreed delivery date as requested by the customer. Should the goods need to be kept in storage for a longer period than that already agreed then an additional charge of £75 plus VAT will be applicable for every week beyond the agreed storage period.
- Packaging
The original manufacturers packaging is part of the goods, so please retain it for at least 28 days in case you wish to return them for any reason.
- Transfer of ownership
The goods belong to Finchley Kitchens until we have received payment in cleared funds, but you are responsible for their safekeeping as from delivery to you. You must return them or allow us to repossess them if your payment is dishonoured.
- Installation
Please also note that if goods are sold by Finchley Kitchens on a supply only basis with no fitting to be carried out by us we shall not be held responsible for any measurements. It is the responsibility of the customer’s fitter to check that the plan and unit list is correct.
Finchley Kitchens will not be responsible for giving any technical information on any products. It is the customer or fitter’s duty to obtain the information from the necessary brochures or the manufacturers direct.
- Returns
Goods returned must be in their original packaging and in clean resalable condition. Bespoke kitchens and furniture cannot be returned as the items are made to order and manufacturers will not accept returned items.
- Warranties
In addition to your statutory rights as a consumer, we will pass on to you the benefit of manufacturer warranties or guarantees, subject to any conditions that may apply (which will be specified in the documentation accompanying the goods). They may require return in the original manufacturer’s packaging.
- Liability
Any recommendations, advice, suggestions relating to the use or storage of the goods given by Finchley Kitchens are made in good faith and we shall not be liable for any loss, damage, expense arising from a customers’ reliance on such recommendations, advice and/or suggestions. Finchley Kitchens total liability for any reason (whether in contract, tort or by statute) is limited to the total order price (including VAT) We will not be liable for damage to other property, or for any consequential losses (e.g. loss of data, business or profits, liability to third parties). Your contract with us is made under English Law. If a dispute cannot be resolved by agreement, you or we may refer it to be mediated or take it to an appropriate court of law in the United Kingdom.
- Indemnity
The customer shall indemnify Finchley Kitchens in full in respect of any loss (including without limitation any special, incidental, direct, indirect, punitive or consequential loss or damages, including without limitation, loss of business, revenue or profits, loss of use or data, loss of savings or anticipated savings, loss of investments or loss of goodwill), damage, proceedings, suits, claims, judgement, awards, expenses and costs (including legal costs) incurred by Finchley Kitchens and a result of negligence, fault, errors or omissions of the customer or their employees, officers or representatives.